Shipping Policy

Last updated: January 2026

Thank you for shopping with NEXAGLOW! We are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy below for details on how we process and deliver your purchases.

1. Order Processing

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days (if available)
• Delivery times may vary depending on your location and courier delays.

3. Free Shipping

• We offer free standard shipping on orders over Rs. 2,000 (or your local currency threshold).
• Free shipping eligibility will be automatically applied at checkout.

4. Shipment Confirmation & Tracking

• You will receive a shipment confirmation email with your tracking number once your order has shipped.
• The tracking number will be active within 24 hours.

5. Delivery Issues

• If your order is delayed, lost, or arrives damaged, please contact us immediately at support@nexaglow.net.
• We will work with the courier to resolve the issue as quickly as possible.

6. International Shipping

• We currently ship to select countries. Shipping fees and delivery times for international orders will be shown at checkout.
• International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

7. Address Accuracy

• Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

8. Contact Us

For any questions about your order or our shipping policy, please contact us at:
support@nexaglow.net